Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, ensure platform security, and personalise content delivered to you while you play slots, table games, and other gaming products. We operate under Indian regulations and are committed to maintaining transparency about data collection practices.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our platform. These files contain information about your browsing activity, preferences, and login credentials. Beyond traditional cookies, we utilise similar technologies including web beacons, tracking pixels, local storage mechanisms, and session identifiers. These technologies work together to create a seamless gaming experience across multiple sessions and devices. When you access our slots games, live casino tables, or sports betting sections, these technologies automatically activate to track your interactions and improve service delivery.
Web beacons are invisible images embedded in web pages that track user behaviour and measure campaign effectiveness. Local storage allows us to save player preferences and game history on your device without using traditional cookies. Session identifiers create temporary tracking mechanisms that expire when you log out. Understanding these technologies helps you make informed decisions about your privacy settings and cookie management preferences.
2. Types of Cookies We Use and Their Purpose
- Essential Cookies: These cookies are necessary for platform functionality, account authentication, security protocols, and fraud prevention. Without essential cookies, you cannot log into your account, access gaming lobbies, or execute financial transactions. These cookies remain active regardless of your preference settings because they protect both player interests and platform integrity.
- Performance and Analytics Cookies: We collect data about how you interact with slot games, which features you use frequently, page load times, and gaming session duration. This information helps us identify technical issues, optimise server performance, and understand which games attract the most player engagement.
- Functionality Cookies: These cookies remember your preferences, display settings, language selection, and previous game choices. When you return to our platform, functionality cookies enable automatic loading of your preferred gaming categories and settings, eliminating repetitive configuration.
- Marketing and Targeting Cookies: These cookies track your interaction with promotional content, affiliate links, and advertising campaigns. Marketing cookies help us understand which promotions resonate with different player segments and optimise bonus offers accordingly.
- Third-Party Cookies: Partner companies, payment processors, and analytics providers place their own cookies on our platform. These cookies facilitate secure payment processing, fraud detection, and integration with external gaming verification systems required under Indian gaming regulations.
- Persistence Cookies: Unlike session cookies that expire when you close your browser, persistence cookies remain on your device for extended periods. These cookies retain information about your gaming preferences, account details, and loyalty programme status across multiple visits.
3. How We Use Cookie Information
Cookie data enables multiple critical functions on our gaming platform. First, cookies authenticate your identity and maintain secure session management, preventing unauthorised account access. Second, we analyse aggregate cookie data to identify trends in player behaviour, popular game categories, and optimal bonus timing. This analysis helps us design better user interfaces and introduce games matching player preferences.
Third, cookies support responsible gaming initiatives by tracking session duration, deposit patterns, and loss limits. When you set deposit restrictions or session time limits, cookies enforce these settings across your sessions. Fourth, we use cookie information to personalise your gaming experience, displaying relevant slot games, tournament invitations, and loyalty rewards. Fifth, cookies facilitate fraud detection and security monitoring by identifying suspicious account activity and preventing money laundering.
Finally, cookies help us measure marketing campaign effectiveness. By tracking which promotional channels drive player acquisition and which bonuses generate engagement, we optimise marketing spending and improve promotional content relevance to different player segments.
4. Cookie Management and User Control
You maintain significant control over cookie preferences on our platform. During account registration and in your account settings, you can customise cookie permissions by category. While you cannot disable essential cookies without compromising account security and platform access, you can restrict performance, functionality, and marketing cookies according to your privacy preferences.
We provide detailed cookie preference controls within your account dashboard. Simply navigate to Settings, select Privacy and Cookies, and choose which cookie categories you authorise. You can modify these preferences at any time without affecting your gaming account or existing bonuses. If you change your mind, reactivating cookies restores normal platform functionality including personalised recommendations and optimised game loading.
Cookie preference choices synchronise across all devices linked to your account, maintaining consistent privacy settings whether you play on desktop, tablet, or mobile devices. Your preferences remain stored indefinitely unless you manually reset them, ensuring long-term privacy control without repeated configuration.
5. Browser-Level Cookie Management Instructions
- Chrome: Open Chrome menu, select Settings, navigate to Privacy and Security, click Cookies and Other Site Data, choose your preferred setting, and optionally list specific websites for cookie blocking.
- Firefox: Access Firefox menu, select Settings, go to Privacy and Security section, scroll to Cookies and Site Data, and choose between allowing all cookies, blocking third-party cookies, or blocking all cookies entirely.
- Safari: Click Safari menu, select Preferences, open Privacy tab, check Cookies and Website Data section, and choose options including never allowing cookies or allowing only first-party cookies.
- Edge: Open Edge menu, select Settings, navigate to Privacy and Security, click Cookies and Other Site Data, and configure cookie blocking preferences by category.
- Opera: Access Opera menu, select Settings, go to Advanced section, find Cookies, and select your preferred cookie management option including blocking all third-party cookies.
Disabling cookies through your browser affects all websites you visit, potentially degrading functionality on unrelated platforms. We recommend using platform-specific cookie controls within our account settings instead of browser-level restrictions to maintain optimal gaming experience while protecting your privacy preferences.
6. Data Retention and Cookie Expiration
Cookie expiration varies by type and purpose. Session cookies expire automatically when you close your browser, typically within hours. Essential authentication cookies remain active for several days to maintain convenient account access. Preference and functionality cookies may persist for months or years, allowing long-term retention of your personalised settings.
Marketing and analytics cookies typically expire within twelve months unless you interact with our platform more frequently, which extends their lifespan. Third-party cookies follow retention schedules determined by external partners but generally remain active for similar durations. You can manually delete all cookies through your browser settings or request complete cookie deletion through our privacy control centre.
Even after cookie deletion, you can continue playing all games and accessing all platform features. If you delete cookies while maintaining an active account, our platform will function normally, though personalisation features will reset until new preference cookies establish. This design ensures that cookie deletion never punishes players or restricts gaming access.
7. Your Rights and Cookie Policy Updates
Under Indian data protection frameworks and our commitment to player privacy, you retain full rights regarding cookie usage. You can request a complete list of all cookies stored on your device, understand the specific purpose of each cookie, decline non-essential cookies without account penalty, and delete existing cookies at any time. We respect Do Not Track signals sent by certain browsers, though not all tracking technologies respond to these signals.
You possess the right to lodge complaints regarding our cookie practices with relevant Indian data protection authorities. This policy applies to all players regardless of geographic location, though additional rights may apply based on your jurisdiction. We continually update this policy to reflect evolving gaming regulations, emerging technologies, and enhanced privacy protections. Policy updates take effect immediately upon posting, and we encourage regular policy review to understand any changes affecting your gaming experience.
For cookie-related inquiries, account privacy concerns, or requests to exercise your rights, contact our support team through live chat, email, or account settings. We respond to all cookie and privacy queries within forty-eight hours, providing detailed information and implementing any requested changes promptly. Your privacy and transparency remain fundamental to our platform operations and player relationships.