Contact Us – Player Support Centre

We maintain a dedicated support infrastructure to assist all registered players across India with gaming inquiries, account management, responsible gaming concerns, and technical issues. Our multilingual support team operates with compliance to Indian gaming regulations and ensures confidential handling of all player communications. Response times vary by channel and issue complexity, with priority given to account security matters and financial transactions.

Communication Channels & Availability

Select your preferred contact method based on urgency and issue type. All channels are monitored by trained representatives familiar with Indian player requirements and local regulatory frameworks.

  • Live Chat Support – Available 24/7 for immediate assistance with account access and gameplay queries
  • Email Support – [email protected] for detailed inquiries and documentation requests
  • Telephone Support – +91-124-4244-444 for urgent matters during business hours (9 AM – 11 PM IST)
  • Support Portal – Ticket-based system for complex technical issues requiring investigation

Department Routing & Response Protocol

Direct your inquiry to appropriate departments for expedited resolution. Standard response time is 24-48 hours for non-urgent matters.

  • Account & Verification – KYC updates, identity confirmation, account restrictions
  • Financial Transactions – Deposits, withdrawals, payment method issues, bonus disputes
  • Responsible Gaming – Self-exclusion requests, deposit limits, gambling addiction resources
  • Technical Support – Login problems, platform compatibility, software errors